Whirlpool Washer Valve (W11038689) (Replaces W10869800)

The Whirlpool Washer Valve controls water flow into the washer. It opens and closes to let hot, cold, or mixed water enter at the right time during the cycle. It also helps prevent water from entering the tub when the washer is off.

Important Compatibility Note: Part number W11038689 is the current manufacturer-approved replacement for the following discontinued part number(s): W10869800. If your appliance documentation or old part uses any of these numbers, this is the correct, updated component for your repair.

Failures often come from mineral buildup, debris in the inlet screens, worn internal seals, or a failed solenoid coil. Low household water pressure and kinked or restricted inlet hoses can also strain the valve and lead to poor filling performance.

If you are troubleshooting a fill or water control problem, these symptoms may point to a faulty washer valve:

- Washer does not fill with water, or fills very slowly

- Washer fills with only hot or only cold water, even when a different temperature is selected

- Water continues to flow into the tub when the washer is off

- Washer overfills, or water level is inconsistent from cycle to cycle

- Loud buzzing or humming from the valve area during fill with little or no water entering

- Error codes related to fill time, no water detected, or water inlet problems

- Water leaks at the valve body or where the inlet hoses connect