Whirlpool Drain Pump Assembly (W11396717)

The Whirlpool Drain Pump Assembly moves used water out of the washer during drain and spin cycles. It pulls water from the tub through the sump and pushes it through the drain hose to the home drain. If the pump cannot move water at the right rate, the washer may stop mid-cycle or leave water behind.

Common causes of failure include debris in the pump housing or impeller, a worn or broken impeller, a seized pump motor, water intrusion into the motor, or damaged internal bearings. Electrical issues such as an open winding or intermittent motor operation can also prevent the pump from running when the control calls for draining.

Look for these symptoms to help decide if this drain pump assembly matches your problem:

- Water remains in the tub after the drain or spin portion of the cycle

- Washer stops and will not advance past draining

- Humming or buzzing from the pump area with little or no water flow

- Slow draining or repeated drain attempts during a cycle

- Unusual grinding or rattling noises from the pump area

- Error codes related to draining or long drain times (model-dependent)

- Standing water returns to the tub after draining if flow is weak